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Professional Standards

Our professionals meet international standards.

2012 CARF logoYear after year, our professionalism and the impact we have on our community is reflected in our CARF accreditation. CARF (founded in 1966 as the Commission on Accreditation of Rehabilitation Facilities) is an organization that recognizes health and social service providers as having met international standards for quality of service.

We received accreditation because our services and programs meet standards focused on satisfying the people we serve and because we run the organization in an effective, cost-effective, accountable way focused on meeting clear outcomes.

CARF accreditation is an independent, external process. A provider can be accredited for a one-, two- or three-year term. The accreditation process begins with an internal examination of program and business practices, followed by an on-site survey by a team of expert practitioners selected by CARF. If a provider has sufficiently demonstrated its conformance to the standards, it earns CARF accreditation. The provider must prepare a quality improvement plan to show how it is addressing any areas for improvement and annually document additional improvements it has made.

Every year we prepare a performance report as part of our CARF accreditation. We were last surveyed by CARF in March 2022, receiving a three-year accreditation that expires March 31, 2025. The survey report was very favourable.

We are accredited by CARF for the following programs and services:

  • Child Care Resource and Referral
  • Community and Employment Services
  • Early Years Program
  • Family Preservation
  • Family Support
  • Fetal Alcohol Spectrum Disorder and Complex Developmental Behavioural Conditions Key Worker Program
  • Homeshare
  • Infant Development Program
  • Life Skills and Community Access
  • Newport House
  • Physical and Occupational Therapies
  • Sexual Abuse Intervention Program
  • Special Needs Children’s Services
  • Supported Child Development
  • Youth Transitioning to Adulthood


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